This privacy policy applies to the website https://yolocampers.is/ and all services offered by Yolo Campers (Yolo Campers ehf.) – Id: 6003231210 – VAT: 148394 – Car rental business operating licence no. 300
This privacy policy is intended to explain how we collect, use and protect any information about our customers.
Data collected by Yolo Campers when using this website will be used solely for the purposes indicated and in accordance with Icelandic law no. 77/2000. Yolo Campers will not provide any information to third parties without the express consent of the customer.
Terms of Data Collection
In order to make a purchase of our services, we ask for personal information, including your name, address, email address, telephone number, credit card details and other personal data. If you do not provide personal information when purchasing our services, we cannot confirm or complete your vehicle reservation.
We may also request the names of other drivers. It is your responsibility to ensure, that any additional driver is aware that you are giving us her/his data and has accepted the way we process personal data (as described in this Policy).
We collect the types of information listed above from you when you contact us by email, telephone, online (eg. via our website) or in person.
Terms of Data Usage
We use your personal data to conduct customer service and to monitor the quality and types of service that we provide to our customers.
We may use this information in the following ways:
– to book and to manage your reservation
– to provide customer service and answer any questions you may have before, during or after making a booking
– to contact you by post, telephone, e-mail or SMS (depending on the contact details you provide to us) informing you about special offers, discounts, the latest news and updates – if you agree to these forms of contact. Detailed rules can be found where consent is expected;
– to process online payments
– to analyse your personal data in order to improve the functionality and quality of our services
– to evaluate our services after you have made a reservation by requesting a review
– to resolve legal disputes in specific cases
Personal Data Protection
Our security procedures (both technological and manual) restrict access to any personal data we hold and its use. Only authorised members of staff may access personal data and only for specific, approved reasons. These members of staff are obliged to maintain the confidentiality of this information.
All confidential information you provide is encrypted using Secure Socket Layer (SSL) technology.
As we provide paid services on our website, all transactions are processed by the service provider and are not stored or processed on our servers.
Terms for the use of “cookies”
Our website uses ‘cookies’ to improve the customer experience. Your web browser places cookies on its hard drive for the purpose of keeping records and sometimes to track information about them. The user can set their Internet browser to reject cookies or to notify you when cookies are being sent. If you do this do, please be aware that some parts of the website may not function properly.
Policy on deletion or modification of information that has been provided to us
You can ask for your data to be removed or modified by contacting us. Please note that we may store information about an individual purchase transaction for the purpose of concluding the sale and for record maintenance purposes.
Storage of Personal Data
We shall store your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, should we be required to retain your data in order to comply with applicable law), to resolve disputes and to enforce our agreements and policies.
About your rights as a user
You are legally entitled to certain rights as an individual. You have the right of access, the right to rectify your data and to have any inaccurate or misleading information about you removed, the right to have your personal data erased in certain circumstances, the right to prevent the processing of your personal data and the right to data portability.
If you are resident within the European Union, you have the right under the General Data Protection Regulation to request that we provide access, rectify or erase your personal data, data portability, the right to object to the processing of your personal data and the right to file a complaint to the supervisory authority.
If you currently reside outside the European Union, you may have similar rights according to the local legislation.
Amendments of Privacy Policy
Yolo Campers reserves the right to update this Privacy Policy at any time. When we do, we will change the update date at the bottom of this page.
We encourage you to check this page frequently for any updates in order to find out more about how we protect already collected personal data.
Acceptance of the Privacy Policy and Terms of Service
By using this website, you agree to both the Privacy Policy and the Terms of Service. If you do not agree to these policies, do not continue to use our site. Your further use of the site after publication of amendments to this policies will be deemed as acceptance of those changes.
Contact details
If you have any further questions about this privacy policy, you can contact us by using our:
Phone number: 00354-784-67-05
or
e-mail: contact@yolocampers.is
